Warranty Extensions
A warranty extension can be bought at any time up to six months from purchase for new products or within thirty days for refurbished notebooks and desktop PCs.
The warranty extension will become active when the manufacturers or suppliers warranty finishes at the end of the first, second or third year.
Warranty extensions are available for a further one, two, three or four years to provide total cover for a maximum of five years.
So for example an item coming with a one year manufacturers warranty a +2 year warranty extension will mean that you have cover for a total of three years.
Or as another example for an item coming with a three year manufacturer warranty a +1 year warranty extension will mean that you have cover for a total of four years.
For further information on the type of product that you are looking to buy a warranty extension for please click on the appropriate product type.
Plasma Screen or Plasma Television
Plasma Screen/TV Warranty Extension
Plasma screens up to 75” in size.
Service includes collect and return for mainland UK Only.
Plasma cover includes a Hot Swap loan unit for mainland UK only.
Response time is next business day on site (Monday to Friday).
| Product Code |
Product Code | Product Code | Product Code | |
| +1 Year | +2 Years | +3 Years | +4 Years | |
| Plasma up to 47″ | 47PL1 | 47PL2 | 47PL3 | 47PL4 |
| Plasma up to 57″ | 57PL1 | 57PL2 | 57PL3 | 57PL4 |
| Plasma up to 75″ | 75PL1 | 75PL2 | 75PL3 | 75PL4 |
Upgrade is available when buying a warranty extension to provide a hot swap loan unit during the manufacturers warranty period.
| Product Code | |
| per Year | |
| Plasma Hot Swap Only (upgrade) | PLHS1 |
Projector
Projector Warranty Extension
Projectors up to £15,000 in value.
Service level is return to base.
| Product Code |
Product Code | Product Code | Product Code | |
| +1 Year | +2 Years | +3 Years | +4 Years | |
| Projector sub £2000 | 1PJ2 | 2PJ3 | 3PJ4 | 4PJ5 |
| Projector up to £7500 | P751 | P752 | P753 | P754 |
| Projector up to £10000 | P1001 | P1002 | P1003 | P1004 |
| Projector up to £15000 | 15PK2 |
Upgrade is available to provide a Hot Swap loan unit on a next business day basis both during the manufacturers warranty period and during the warranty extension.
| Product Code | |
| per Year | |
| Projector Hot Swap Only (upgrade) | PHS1 |
Notebook
Notebook Warranty Extension
New Notebooks up to £3000 in value.
Refurbished Notebooks up to £1500 in value.
Service level is return to base.
| Product Code |
Product Code | |
| +1 Year | +2 Years | |
| Notebook | NN2 | |
| Refurb Notebook | RFN1 (+9 months)* | RFN2 |
Upgrade is available to provide a Collect & Return Service during the warranty extension period.
| Product Code | |
| Collect & Return within the UK | CRUK |
* 9 months is covered after the first 90 days where the supplier is providing a 90 day or 3 month warranty. Cover is not available for refurbished units that have less than a 90 day supplier warranty.
Desktop
Desktop Warranty Extension
Desktops up to £3000 in value.
Refurbished Desktops up to £1000 in value.
Service level is return to base.
| Product Code |
Product Code | |
| +1 Year | +2 Years | |
| Desktop | ND2 | |
| Refurb Desktop | RFD1 (+9 months)* | RFD2 |
Upgrade is available to provide a Collect & Return Service during the warranty extension period.
| Product Code | |
| Collect & Return within the UK | CRUK |
* 9 months is covered after the first 90 days where the supplier is providing a 90 day or 3 month warranty. Cover is not available for refurbished units that have less than a 90 day supplier warranty.
Audio Visual Separate
Audio Visual Separate Warranty Extension
Separates up to £3000 in value.
Service level is return to base.
| Product Code |
Product Code | Product Code | Product Code | |
| +1 Year | +2 Years | +3 Years | +4 Years | |
| AV Pack (sub £100) | 1SV1 | 1SV2 | 1SV3 | 1SV4 |
| AV Pack (sub £250) | 25SV1 | 25SV2 | 25SV3 | 25SV4 |
| AV Pack (sub £500) | 5SV1 | 5SV2 | 5SV3 | 5SV4 |
| AV Pack (sub £1000) | 1FG1 | 1FG2 | 1FG3 | 1FG4 |
| AV Pack (sub £2000) | 2FG1 | 2FG2 | 2FG3 | 2FG4 |
| AV Pack (sub £3000) | 3FG1 | 3FG2 | 3FG3 | 3FG4 |
Upgrade is available to provide a Collect & Return Service during the warranty extension period.
| Product Code | |
| Collect & Return within the UK | CRUK |
Digital Camera
Digital Camera Warranty Extension
Digital Camera up to £2000 in value.
Service level is return to base.
| Product Code |
Product Code | Product Code | Product Code | |
| +1 Year | +2 Years | +3 Years | +4 Years | |
| Digital Cameras (sub £2000) |
DC21 | DC22 | DC23 | DC24 |
Upgrade is available to provide a Collect & Return Service during the warranty extension period.
| Product Code | |
| Collect & Return within the UK | CRUK |
Printer or Scanner
Printer or Scanner Warranty Extension
Printer or Scanner up to £3000 in value.
Service level is return to base
| Product Code |
|
| +2 Years | |
| Printers & Scanners (sub £100) | 1PS2 |
| Printers & Scanners (sub £250) | 25PS2 |
| Printers & Scanners (sub £500) | 5PS2 |
| Printers & Scanners (sub £1000) | 1PRN2 |
| Printers & Scanners (sub £3000) | 3PRN2 |
Upgrade is available to provide a Collect & Return Service during the warranty extension period.
| Product Code | |
| Collect & Return within the UK | CRUK |
IT Peripheral or Addon
IT Peripheral or Addon Warranty Extension
IT Peripheral or Addon up to £3000 in value.
Service level is return to base
| Product Code |
Product Code | Product Code | Product Code | |
| +1 Year | +2 Years | +3 Years | +4 Years | |
| Peripheral / Addon / Upgrade (sub £100) | 1UG1 | 1UG2 | 1UG3 | 1UG4 |
| Peripheral / Addon / Upgrade (sub £250) | 25UG1 | 25UG2 | 25UG3 | 25UG4 |
| Peripheral / Addon / Upgrade (sub £500) | 5UG1 | 5UG2 | 5UG3 | 5UG4 |
| Peripheral / Addon / Upgrade (sub £1000) | 1TD1 | 1TD2 | 1TD3 | 1TD4 |
| Peripheral / Addon / Upgrade (sub £2000) | 2TD1 | 2TD2 | 2TD3 | 2TD4 |
| Peripheral / Addon / Upgrade (sub £3000) | 3TD1 | 3TD2 | 3TD3 | 3TD4 |
Upgrade is available to provide a Collect & Return Service during the warranty extension period.
| Product Code | |
| Collect & Return within the UK | CRUK |
LCD Television or Monitor
LCD TV or Monitor Warranty Extension
Service level is return to base for screens up to 31″
For screens of 32″ and above service includes collect and return and next business day on site hot swap loan unit for mainland UK only.
| Warranty Extensions | Service Level | Product Code | Period |
| up to 33″ Screen Hot Swap Warranty Extension | Hot Swap | 1QW2 | Plus 1 Years |
| up to 33″ Screen Hot Swap Warranty Extension | Hot Swap | 2WE3 | Plus 2 Years |
| up to 33″ Screen Hot Swap Warranty Extension | Hot Swap | 3ER4 | Plus 3 Years |
| up to 33″ Screen Hot Swap Warranty Extension | Hot Swap | 4RT5 | Plus 4 Years |
| up to 43″ Screen Hot Swap Warranty Extension | Hot Swap | 5TY6 | Plus 1 Years |
| up to 43″ Screen Hot Swap Warranty Extension | Hot Swap | 6YU7 | Plus 2 Years |
| up to 43″ Screen Hot Swap Warranty Extension | Hot Swap | 7UP8 | Plus 3 Years |
| up to 43″ Screen Hot Swap Warranty Extension | Hot Swap | 8PA9 | Plus 4 Years |
| up to 53″ Screen Hot Swap Warranty Extension | Hot Swap | 9AS1 | Plus 1 Years |
| Product Code | |
| Collect & Return within the UK | LMCR |
Upgrade is available to provide a Collect & Return Service during the warranty extension period.
Rear Projection TV
Rear Projection TV Extended Warranty
Rear Projection TV up to 75” in size.
Service level is collect and return for mainland UK.
| Product Code | Product Code | Product Code | Product Code | |
| +1 Year | +2 Years | +3 Years | +4 Years | |
| Rear Projection TV up to 47″ |
47RPTV1 | 47RPTV2 | 47RPTV3 | 47RPTV4 |
| Rear Projection TV up to 57″ |
57RPTV1 | 57RPTV2 | 57RPTV3 | 57RPTV4 |
| Rear Projection TV up to 75″ |
75RPTV1 | 75RPTV2 | 75RPTV3 | 75RPTV4 |
Upgrade is available to provide a Collect & Return Service during the warranty extension period.
| Product Code | |
| Collect & Return within the UK | LMCR |